Agenda
09. September 2025
09:00 - 09:30
4IR, (Mass) Customization and Agility
Alexander Sagawe, UBS
09:30 - 10:00
Is AI Really a Different Type of Innovation ? CWT Practical Use Case: AI in Traveller Servicing
Innovation – Back to the basics. Innovation, Evolution and Revolution. Innovation success factors. AI and Innovation CWT Practical use case – AI in traveller servicing. Learnings.
Benjamin Thomas, CWT
10:00 - 10:30
No Hype, Just Data: A/B Testing AI Solutions for Real Results
Demystifying A/B Testing: An explanation on what A/B testing is and why it’s a gold standard for evaluating AI tools in production. Case Studies in Action: Real-world examples of A/B... Read More
Marcela Gutierrez, Fossil Group, Inc.
10. September 2025