Agenda
09. September 2025
09:00 - 09:30
4IR, (Mass) Customization and Agility
Alexander Sagawe, UBS
09:30 - 10:00
Is AI Really a Different Type of Innovation ? CWT Practical Use Case: AI in Traveller Servicing
Innovation – Back to the basics. Innovation, Evolution and Revolution. Innovation success factors. AI and Innovation CWT Practical use case – AI in traveller servicing. Learnings.
Benjamin Thomas, CWT
10. September 2025